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Frequently Asked Questions
I forgot my username and/or password
What are your membership prices & payment options?
What is the difference between a standard & premium member?
How do I increase my chances in finding someone?
How do I cancel my recurring membership?
How do I upload photos to my profile?
How to add more information about myself on my profile?
How do I change my email address or password ?
Why are my upgrade attempts being rejected?
How would a charge appear on my credit card statement?
How do I send messages to other members?
I received a spam message. What should I do?
What are 'likes' & 'matches' and how does it work?
How do I block / unblock another member?
What does the green icon indicate on a profile thumb?
What does the 'star' icon mean on a profile thumb?
What is safe mode?
Are there payment alternatives besides credit card payment?
How do I change my username / location / age ?
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